Lovelace Silver Lining Newsletter November 2022

Los Alamos patient flown to Lovelace Medical Center for life-saving surgery

When Kate Klose woke up at her Los Alamos home after sleeping 12 hours straight, she didn’t expect the pounding headache or understand the severe pain in her gut.
 
The 69-year-old retired filmmaker, educator and musician had just returned with her husband from a two-week vacation to visit family in Long Island and upstate New York.
 
“When I got up to shower, the pain started increasing gradually from a 2 to a 7 by the time we arrived at our local hospital,” said Kate. “I had no idea what was causing it, but I started to get a feeling, a very strong sense that my life was in danger.”
 
The physician in the emergency department examined Kate, conducted tests and offered pain management. He said that her condition was very severe, so she couldn’t go home or stay at the hospital because they could not provide the required treatment.
 
Fortunately for Kate, the doctor was able to get in touch with Dr. David Hoang, the lead emergency general surgeon at Lovelace Medical Center.
Flight to Albuquerque
With Kate’s condition critical, the hospital ordered that she go the 95 miles to Albuquerque by air transport.
 
“The ambulance from Los Alamos Fire Department Company #4 came to collect me at the emergency room, bringing along a four to five-person medical crew. Everyone to this point was brilliant, professional and compassionate. I am so grateful for everyone in Los Alamos and their excellent management of my baffling situation,” she said.
 
“As the ambulance pulled away, I remember clearly looking back and seeing my husband standing there, looking concerned and worriedly waving. I suddenly realized that I might not see him again, but I wasn't worried. I was extremely calm, which speaks as much to my trust in all the competent professionals as it does to my faith.”
 
 

Accidents happen. Our Lovelace ERs are open all day and all night throughout the Thanksgiving holiday. To view our live wait times, please visit lovelace.com.

 

We are holding meetings for our patients who are impacted by the UnitedHealthcare Medicare Advantage plan termination or who are interested in comparing Medicare plans that are accepted by Lovelace

What:    Licensed insurance agents available to meet (no appointment necessary)
 
When:   Friday, November 18 – Sunday, November 20
                at 9:00 a.m., 12:00 p.m., 3:00 p.m., 6:00 p.m.
 
Where: Embassy Suites Convention Center
                1000 Woodward Pl NE
                Albuquerque, NM 87102
 
If a patient would prefer to schedule an appointment or talk to a representative, please have them call MedicareCompareUSA at 855.756.7569, TTY 711.
 
 

Happy Thanksgiving from all of us at Lovelace

We are grateful you have chosen Lovelace Health System and to be a member of Lovelace Silver Elite this Thanksgiving and all year long! See below for photos of our staff over the years.